Refund & Cancellation Policy

FoodWare Hub and Allied Services Ltd.

Last updated: August 12, 2026

1. Overview

This Refund & Cancellation Policy explains how refunds, cancellations, and order changes are handled for FoodWare Hub and Allied Services Ltd.

2. Food Orders

2.1 Cancellations

Orders may be cancelled within 5 minutes of placement. After this window, preparation may have begun and cancellation may not be possible.

2.2 Refunds

Refunds are issued only when:

• We cannot fulfill your order
• You receive an incorrect or defective item
• Delivery fails due to our error

Refunds are processed within 5–10 business days through the original payment method.

3. Catering Services

Catering bookings require advance payment. Cancellation terms:

• 7+ days before event: 80% refund
• 3–6 days before event: 50% refund
• Less than 72 hours: No refund

4. Training Programs

Participants may cancel their registration:

• 5+ days before training: Full refund
• 2–4 days before training: 50% refund
• Less than 48 hours: No refund

If FoodWare Hub cancels or reschedules a session, participants may request a full refund.

5. Non-Refundable Items

• Digital materials
• Completed services
• Promotional or discounted items

6. Contact

• Email: foodwarehuballied@gmail.com
• Phone: +234 813 340 1215 / +234 708 815 0604